Customer reviews of Northern Motor House

By Luke T on 12 May 2019 | Purchase not verified

Excellent service and great deal. Brilliant to deal with and efficient. Car was as described and well prepped.

By Robert C on 01 May 2019 | Purchase not verified

The customer service was excellent, seen a car on Autotrader and gave them a call but I was too far away and I had no way of getting over to them however they offered to bring the car over to me for a small charge so I left a deposit. The next day they bought the car over to me and was as described so went ahead with the deal. Highly recommend this dealership they really do go the extra mile.

By Matt G on 02 April 2019 | Purchase not verified

Nice people, great service and very happy with my new car. Thank you

By Adam L on 06 March 2019 | Purchase not verified

Bought a car that was sold as "spares" as the guy didnt know much about the car. Had a water leak that had been bodged recently and had a rubber band around the oil filler cap to try stop the oil leak it had. Had 12 months of MOT and sadly had to report it to VOSA as the rust on the car should have failed it. Also had apparently been serviced before sale, the oil filter had imploded and hadnt been changed in over 10k miles, same as the oil. Had to purchase and fit a new radiator, then have a full service on the car. The car was sold at a discounted price compared to others with that mileage, but sadly due to having to pay for parts for a service and also having to spend £60 for a radiator. Then finding out it had loads of rust and needed a new subframe. Its cost more than its worth. To make matters worse the logbook never got sent off and I had to send off for it myself. Pretty poor experience, all was well until all of the issues and bodges came to light. Be wary

By Lucy C on 24 February 2019 | Purchase not verified

Thank you for the great service. I was recommended to yourselves by my sister who also bought a car from you. The car was ready to leave the garage straight after I had seen it, which meant I was able to hand in my company car on Friday, then view, purchase and drive away with my new car on Saturday. Great Service and Great Car! We will keep recommending you to our family and friends, so once again, Thank you, Lucy and family.

By Jake A on 21 February 2019 | Purchase not verified

Fantastic service from start to finish, straight forward approach and very helpful.

By Alan J on 24 January 2019 | Purchase not verified

Excellent service and very welcoming. Really happy with my new car. Thank you.

By Billy W on 18 January 2019 | Purchase not verified

Recently purchased a golf gti, really nice car at a good price, top guy no pressure to buy, nice clean indoor showroom, let me test drive for as long as i wanted, accepted my lower offer, drove away same day all was good, 20 miles down the motorway the car was dropping in temperature (thermostat faulty) unknown to the dealer (only lost temp on motorway at high speeds obviously never got driven that far by the dealer) fella was really nice and apologetic about the whole situation took the car back the next day left it with him it got taken straight to mechanic and fixed then delivered back to me 40 miles away. Very happy with the car and the service provided top man 10/10 would recommend to anyone not many dealerships would take a car back after a sale ive seen many ‘sold as seen’ scenarios and people being left with troubled cars, not here, thanks :)

By Pete H on 29 September 2018 | Purchase not verified

What a genuine guy Ali is. Very helpful, highlighted the faults. Knows his cars. You read about unscrupulous dealers but, I thoroughly recommend him as an honest trader . Very happy with the Jaguar I bought from him.

By Mohd Ahmad S on 05 September 2018 | Purchase not verified

I bought a Volvo S40 from Northern Motor House - and my experience with them has been extremely good. The car is exactly as described. I was given an option of 3 month Warranty - which I took and had no problems what so ever. I had paid £100 extra to them (because both the dealer and I forgot to account for the holding deposit amount at the point of purchase of the vehicle), which was returned to me very promptly. They are professional, honest people. Definitely recommended.