Customer reviews of Northern Motor House

By Matt G on 02 April 2019 | Purchase not verified

Nice people, great service and very happy with my new car. Thank you

By Nick B on 30 March 2019 | Purchase not verified

Before purchasing a vehicle from Northern Motor House I had taken valuable time off work to travel all over the country looking for a replacement car, visiting numerous garages. I had begun to give up hope that a vehicle would match the description. It also seemed that if you travel more than an hour to look at a vehicle the garage think that you will buy and therefore customer service is out of the window. Northern Motor House were a breath of fresh air. The vehicle was even tidier than the advert suggested, they were easy and straight forward to deal with, they kept the garage open late on a Saturday, to allow me time to consider the potential purchase and they were fair with my part exchange. I would have no hesitation in recommending them to anyone.

By Adam L on 06 March 2019 | Purchase not verified

Bought a car that was sold as "spares" as the guy didnt know much about the car. Had a water leak that had been bodged recently and had a rubber band around the oil filler cap to try stop the oil leak it had. Had 12 months of MOT and sadly had to report it to VOSA as the rust on the car should have failed it. Also had apparently been serviced before sale, the oil filter had imploded and hadnt been changed in over 10k miles, same as the oil. Had to purchase and fit a new radiator, then have a full service on the car. The car was sold at a discounted price compared to others with that mileage, but sadly due to having to pay for parts for a service and also having to spend £60 for a radiator. Then finding out it had loads of rust and needed a new subframe. Its cost more than its worth. To make matters worse the logbook never got sent off and I had to send off for it myself. Pretty poor experience, all was well until all of the issues and bodges came to light. Be wary

By Lucy C on 24 February 2019 | Purchase not verified

Thank you for the great service. I was recommended to yourselves by my sister who also bought a car from you. The car was ready to leave the garage straight after I had seen it, which meant I was able to hand in my company car on Friday, then view, purchase and drive away with my new car on Saturday. Great Service and Great Car! We will keep recommending you to our family and friends, so once again, Thank you, Lucy and family.

By Jake A on 21 February 2019 | Purchase not verified

Fantastic service from start to finish, straight forward approach and very helpful.

By Alan J on 24 January 2019 | Purchase not verified

Excellent service and very welcoming. Really happy with my new car. Thank you.

By Billy W on 18 January 2019 | Purchase not verified

Recently purchased a golf gti, really nice car at a good price, top guy no pressure to buy, nice clean indoor showroom, let me test drive for as long as i wanted, accepted my lower offer, drove away same day all was good, 20 miles down the motorway the car was dropping in temperature (thermostat faulty) unknown to the dealer (only lost temp on motorway at high speeds obviously never got driven that far by the dealer) fella was really nice and apologetic about the whole situation took the car back the next day left it with him it got taken straight to mechanic and fixed then delivered back to me 40 miles away. Very happy with the car and the service provided top man 10/10 would recommend to anyone not many dealerships would take a car back after a sale ive seen many ‘sold as seen’ scenarios and people being left with troubled cars, not here, thanks :)

By Pete H on 29 September 2018 | Purchase not verified

What a genuine guy Ali is. Very helpful, highlighted the faults. Knows his cars. You read about unscrupulous dealers but, I thoroughly recommend him as an honest trader . Very happy with the Jaguar I bought from him.

By Mohd Ahmad S on 05 September 2018 | Purchase not verified

I bought a Volvo S40 from Northern Motor House - and my experience with them has been extremely good. The car is exactly as described. I was given an option of 3 month Warranty - which I took and had no problems what so ever. I had paid £100 extra to them (because both the dealer and I forgot to account for the holding deposit amount at the point of purchase of the vehicle), which was returned to me very promptly. They are professional, honest people. Definitely recommended.

By Sarah M on 24 June 2018 | Purchase not verified

Thank You Northern Motor House for all your help and for a great car. The car was as described- excellent, we were able to test drive the car, and my partner was able to look at any paperwork. The whole process was very transparent and honest- I'm glad traders like this still exist! I have recommended you to family and friends- Thank You, Sarah and Dean